The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs


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Comment as-tu fait?????. Poetic analysis revealed emotional and cultural dimensions of change, especially the importance of occupational and place identity, in the experience of the ganadero.

Die Reifegradindikatoren werden validiert und in einem mehrstufigen Reifegradmodell durch eine Delphi-Studie gruppiert.

All protein-coding sequences were aligned using BioEdit v7.